July 29, 2010

VISION
Delta Dental of Iowa is dedicated to improving the oral health of the people we serve.

MISSION
Our mission is to be the most valued dental benefits company.

VALUES
These six values create expectations about ourselves, how we treat each other, and how we deliver high quality service to our stakeholders.

  • Integrity: We treat others fairly and honestly, with dignity, trust, and respect.
  • Teamwork: We work together as one team and provide the information, resources and help needed to do our jobs well.
  • Caring: We demonstrate concern for each other and for the citizens of the communities we serve.
  • Commitment: We do our best to honor the commitments we make to our team members, stakeholders and others with whom we do business.
  • Initiative: We encourage initiative, innovation and risk taking to reach our goals.
  • Quality Service: We strive to make all interactions with Delta Dental a high quality experience.

Who is Delta Dental?

A not-for-profit organization, Delta Dental of Iowa focuses on the betterment of oral health of Iowans - eliminating the middleman to handle dental benefit administrative and marketing services. Our overall goal is to provide better oral health for employees and their dependents at an affordable price, along with long-term cost savings through preventive and educational services.

A leader in dental services since 1970, at Delta Dental of Iowa we serve more than 740,000 members, in and out-of-state, with a high level of service, care and a competitive fee structure. Customer satisfaction is our top priority. That's why we consistently retain about 97 percent of our clients from year to year.

Access to our provider network remains an unequaled strength. More than 90% of Iowa's dentists participate in Delta Dental Premier network, Iowa's largest dentist network. And as a member of the Delta Dental Plans Association (DDPA), a national organization comprised of local, not-for-profit dental plans, we are able to provide nationwide dental coverage. Your employees outside of Iowa can be confident that the Delta Dental identification card is recognized and accepted in all 50 states and Puerto Rico.

Delta Dental of Iowa offers:

  • The most accurate payment system in the industry, based on fair contracted fees.
  • Guaranteed benefits to our subscribers and their families.
  • Superior cost management programs.
  • Quality dental practices.