July 29, 2010

Welcome!

Welcome new hawk-i Members! As of July 1st, Delta Dental of Iowa is the primary administrator of the hawk-i dental benefits program.  Children previously covered under the Blue Dental plan were automatically transitioned to Delta Dental of Iowa on July 1st, 2009. To ensure a smooth transition for you as a hawk-i member transferring from Blue Dental, here are a few of noteworthy points:   

  • Dental Benefits - The dental benefits are the same under Delta Dental as they were under Blue Dental. To see your current summary of covered services and benefits click here.   
  • New ID Cards - Delta Dental of Iowa will send you a welcome packet including identification cards in early July.  The information should arrive no later than July 15th.  The hawk-I ID number assigned by the State of Iowa will be the ID number Delta Dental utilizes. 
  • Participating Dentists and Covered Services - In order to receive covered services, you must visit a participating dentist in the Delta Dental network.  To determine if your provider is participating in the Delta Dental network, click here.    
  • Dentist Appointments - If you have a dentist appointment after July 1st and have not received your new ID card from Delta Dental, make sure you are visiting a dentist participating in the Delta Dental network and tell the dentist you are a hawk-i member covered by Delta Dental.  

Please check back for additional updates on our website.  Delta Dental looks forward to being your dental benefits administrator.  If you have questions regarding this information or any other questions related to your dental benefits, please contact us at 1-877-983-3582.