May 17, 2012

Marketing and Sales Department Restructure

Over the last year, Delta Dental has embarked on an initiative to restructure the Marketing and Sales Department by modifying responsibilities to better meet changing demands within the marketplace. The new restructure will allow the department to provide our clients and brokers with even better customer service while developing a cross-functional team.

As of September 1, all account and sales responsibilities will be as follows:

Brenda Lowe

Brenda Lowe
Large Group Account Executive

Responsible solely for new large group (51+ employees) dental and vision sales. This position will continue to work with brokers and agencies, as well as direct accounts. 

Email: blowe@deltadentalia.com

Phone: (515) 261-5549

Vicki Vanderbilt

Vicki Vanderbilt
Client Support Specialist – New Large Group, Small Group and Individual

Responsible for the day-to-day activities to service and support new and existing accounts and working with brokers, large group and small group clients. 

Email: vvanderbilt@deltadentalia.com

Phone: (515) 261-5522

Carissa Hood

Carissa Hood
Account Manager - Large Group Existing Clients (500+)

Responsible for all facets of account management for existing large group accounts, providing ongoing service, renewals, benefit options and quotes. 

Email: chood@deltadentalia.com

Phone: (515) 261-5521 

Amanda Rinehart

Amanda Rinehart
Client Support Specialist – Large Group Existing Clients (500+)

Responsible for the day-to-day activities to service and support new and existing accounts. 

Email: arinehart@deltadentalia.com  

Phone: (515) 261-5536

Jen NelsonJennifer Nelson
Account Manager - Large Group Existing Clients (51-499)

Responsible for all facets of account management for existing large group accounts, providing ongoing service, renewals, benefit options and quotes. 

Email: jnelson@deltadentalia.com

Phone: (515) 261-5527
Tina LinkTina Link
Client Support Specialist - Large Group Existing Clients (51 -499)

Responsible for the day-to-day activities to service and support new and existing accounts. 

Email: tlink@deltadentalia.com

Phone: (515) 261-5530

  
 

The following dedicated teams will service brokers, agents and employers.  

  • New Sales
    • Brenda Lowe - Account Executive
    • Vicki Vanderbilt - Client Support Specialist
  • Large Group Existing - 500 + employees:
    • Carissa Hood - Senior Account Manager
    • Amanda Rinehart - Client Support Specialist
  • Large Group Existing - 51 to 499 employees:
    • Jennifer Nelson - Account Manager
    • Tina Link - Client Support Specialist
  • Small Group and Individual
    • Vicki Vanderbilt - Client Support Specialist