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New Teledentistry Coverage

Posted on September 7, 2021 in Corporate


Emergencies, by definition, happen at the most inconvenient times. Not only is there an immediate emotional response, but we also need to know how our health benefits will cover the emergency. Delta Dental of Iowa members now have access to Virtual Visits delivered by TeleDentistry.com for dental emergencies. Plus, this new coverage has no additional cost to Delta Dental of Iowa members.

Delta Dental Virtual Visits do not replace your regular dentist or dental home. With TeleDentistry.com, members have access 24/7 to a dentist, 365 days a week. Members can access this service wherever they are with the use of a smartphone, tablet, or computer with audio/visual capabilities.

“TeleDentistry.com creates a safety net for Delta Dental of Iowa members to know that they have coverage beyond standard dental office hours when their dentist may not be available or when they are traveling,” said Jeff Russell, president and CEO of Delta Dental of Iowa. “It’s important to feel the security of knowing you have a team of dental professionals on hand to meet your needs. As a health and wellness company, we are excited to offer this new service to make accessing dental care more convenient for our members in an emergency.”

Delta Dental Virtual Visits may eliminate the need for many emergency room visits. The TeleDentistry.com dentist will provide an initial consultation and can write prescriptions when appropriate. If additional dental care is needed, TeleDentistry.com will refer you to a Delta Dental network dentist for definitive diagnosis and treatment. Your dentist will receive notes on your consultation with TeleDentistry.com for further treatment. It’s important to note that a teledentistry visit is counted as an oral exam under most plans and could be subject to frequency limits.

Although inconvenient, dental emergencies can happen. With Delta Dental of Iowa coverage, you and your family can rest assured that you have protection for dental emergencies. For more information on individual or group dental plans that include Delta Dental Virtual Visits by Teledentistry.com coverage, visit deltadentalia.com.