JavaScript must be enabled to use this site.
Skip to main content

Notice of Nondiscrimination and Accessibility

Delta Dental of Iowa complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Delta Dental of Iowa does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Delta Dental of Iowa Provides:

  • Free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Free language services to people whose primary language is not English such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Member and Provider Services at 1-800-544-0718.

If you believe that Delta Dental of Iowa has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a discrimination complaint with:

Delta Dental of Iowa
Director of Compliance
9000 Northpark Drive
Johnston, Iowa  50131

Phone: 515-261-5500

Hearing Impaired Toll Free: 1-888-287-7312

Fax: 515-875-4163

Email: compliance@deltadentalia.com

You can file a discrimination complaint by mail, fax, or email.  If you need help filing the complaint, the Director of Compliance is available to help you.

You can also file a civil rights complaint with the U. S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

                U. S. Department of Health and Human Services
                200 Independence Avenue, SW
                Room 509F, HHH Building
                Washington, D. C.  20201

                Phone: 1-800-368-1019

                Hearing Impaired: 1-800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.