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In An Emergency

Emergencies don't always happen when your dentist or doctor is readily available. If you have an emergency, contact your provider's office and they will most likely have an after-hours message that will assist you.  

Virtual Visits delivered by TeleDentistry.com

Delta Dental of Iowa members now have access to TeleDentistry.com. These virtual visits are a safe and effective way to receive dental care and avoid the emergency room. Use Delta Dental – Virtual Visits when you:

  • Have a dental emergency and do not have a regular dentist.
  • Need access to a dentist after hours if your dentist is not available.
  • Need to consult a dentist while traveling and you don’t have a dentist.

Teledentistry is already included in your existing dental coverage and counts as one oral examination under your plan. Medicaid, Dental Wellness and Hawki are excluded from coverage.*

Get started on your teledentistry visit or call 866-302-0443. If you have additional questions, please see our FAQs

*TeleDentistry.com services are only available to current Delta Dental of Iowa members. A TeleDentistry.com consultation counts as a regular exam under your dental plan. If your plan includes two exams covered at 100% per benefit year, and you receive one teledentistry consultation, you now have one exam remaining.


What to do in an emergency

Below are a few common dental emergencies and what you should do. 

  1. Toothaches: While toothaches aren’t necessarily an emergency, they can sometimes be painful and make you uncomfortable. Try washing your mouth with warm salt water and taking an over the counter pain medication. Contact your dentist for an appointment as soon as possible.
  2. Lost Tooth: If a permanent tooth is knocked out, time is of the essence. Your dentist may be able to re-implant the tooth. In order to give you the best chance, call your dentist immediately and try and get into to see him within one half hour. Transport your tooth in a glass of milk if available. If not, a glass of salt water will do.
  3. Broken or Fractured Jaw: If you have a broken jaw, you will likely feel pain in your face or jaw and have swelling and bruising. Your jaw may not work properly and you may notice misaligned teeth. To control swelling, apply a cold compress. Stabilize the jaw using a bandage wrapped beneath the jaw and tied on top of the head and get to the nearest emergency room quickly.

It is important to remember in an emergency situation to try to keep calm and get to the nearest dentist or doctor immediately.