How Oral Health Professionals Can Support Patients’ Mental Well-Being

Posted on April 23, 2025 in Healthy Living

Let’s face it: for most people, a trip to the dentist isn't necessarily their favorite thing to do. And for many, dental anxiety plays a part in this dread. In fact, 36 percent of people fear dental treatment.

While a day at the office might feel like routine for you, just considering a visit to your office might be weighing on a patient’s mind long before they step through the door.

Oral health professionals can help alleviate stress for your patients 

As an oral health professional, it's your responsibility to care for your patients’ physical and mental health, as the two go hand-in-hand in many ways. People with dental anxiety and dentophobia may avoid seeing the dentist, even when they're in pain. Prioritizing the mental well-being of your patients will help support their overall health in return.

You can do a few simple things to ease patient anxiety and help them feel more comfortable and more likely to return.

The root of dental anxiety

There are many  reasons why people may be afraid of the dentist, including fear of pain, bad past experiences, or even embarrassment about their teeth.

When people avoid dental care because of  fear, their oral health can suffer. Which  only adds to the cycle of anxiety. That’s why being aware of your patients' feelings is a crucial part of whole-person care.

5 simple ways to support your patients’ mental well-being

1. Offer a first-visit consultation

If a patient expresses their anxiety, take time to sit down with them before their appointment. A calm conversation sharing a clear explanation of what to expect with space to ask questions can go a long way. Often, fear stems from myths or the unknown. Breaking that down supports both comfort and mental well-being.

2. Add anxiety-reducing perks

Many dental offices have TVs in patient rooms where people can watch their favorite shows or movies. Headphones are also a great option to drown out noise that might elevate stress. If you haven’t already, consider investing in these simple comforts or suggesting your more anxious clients consider using them.

3. Listen to their concerns

Pay attention to body language. If a patient seems tense or uncomfortable, pause and ask how they feel. A quick check-in shows empathy and builds trust, helping to support their sense of safety and mental well-being.

4. Offer sedation options 

For patients with more intense dental anxiety, sedation can be a game-changer. Nitrous oxide or oral sedatives, and in some cases general anesthesia, can make treatment more manageable and less stressful. Just be sure to walk them through their options and answer any questions.

5. Keep it judgment-free 

Some patients might feel embarrassed if they’ve delayed care or have visible dental issues. Be kind and compassionate. A non-judgmental tone can help patients feel respected and motivated to return.

Recognizing needs help patients feel safe and seen

Oral health professionals don’t just treat teeth; they care for people as whole individuals. Every appointment is an opportunity to build trust, ease fears, and positively impact someone’s mental well-being.

When patients feel safe, heard, and respected, they’re more likely to follow through with their care plans, stay consistent with appointments, and prioritize their oral health over the long term. Your empathy and attentiveness can transform a routine visit into a meaningful experience that helps reduce anxiety and build confidence.