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Member Connection

Find a dentist, view your benefits and access claims information 24 hours a day, seven days a week online through the Member Connection or through our automated phone system at 888-472-2793. 

Member Connection

With the Member Connection, you can easily access the information you need to know about your benefits, including:

  • Printable ID card
  • Claim status
  • Eligibility information
  • Annual benefit maximum used to date
  • Benefit levels
  • Frequency and age limits
  • Preventive history
  • Explanation of benefits (EOBs)

To register for the Member Connection:

  1. Go to and select “New user? Sign up.” in the My Account box on the right side of the homepage.
  2. Complete the free online registration. Enter the primary member's:
    • First and last name as it appears on their Dental Wellness Plan card
    • Medicaid ID (located on their Dental Wellness Plan card; seven numbers followed by a letter)
    • Date of birth
    • ZIP code
  3. Create a username and password, enter your email, create a challenge question and then click on “Register User.”

Connect with Delta Dental of Iowa

At Delta Dental of Iowa, we provide several free oral health resources for our members in a variety of formats.

  • Facebook
    “Like” our Facebook page for upcoming events, photos from events, helpful oral health articles,contests and more!
  • Delta Dental Blog
    Our blog is regularly updated with short articles and tips to help you keep your smile healthy. You can browse by topic or keyword, and subscribe to receive email updates when new articles have been posted.
  • Twitter
    Follow us for regular tweets on oral health care, helpful tips, links to articles about dental care and contests for fans and followers.
  • Pinterest
    Follow our Pinterest board to see the latest tips on improving oral health and view new product information.
  • Healthy You eNewsletter
    Sign up to receive relevant dental and vision wellness information in your inbox each month.