Skip to main content

What to do in an emergency

It is important to remember in an emergency situation to try to keep calm and get to the nearest dentist or doctor immediately. Most minor dental emergencies can be handled by your dentist, so establishing a dental home is a great way to be prepared. Teledentistry services could also help you avoid a costly trip to the emergency room. 


What is a dental emergency?

Below are a few common dental emergencies and what you should do. 

  1. Toothaches: A sore tooth can hurt. Try washing your mouth with warm salt water and taking an over the counter pain medication. Contact your dentist for an appointment as soon as possible.
  2. Lost Tooth: If a permanent tooth is knocked out, it is important to act fast. Your dentist may be able to re-implant the tooth. In order to give you the best chance, call your dentist immediately and try and get into to see them within one half hour. Transport your tooth in a glass of milk if available. If not, a glass of salt water will do.
  3. Broken or Fractured Jaw: If you have a broken jaw, you will likely feel pain in your face or jaw and have swelling and bruising. Your jaw may not work properly and you may notice misaligned teeth. To control swelling, apply a cold compress. Stabilize the jaw using a bandage wrapped beneath the jaw and tied on top of the head and get to the nearest emergency room quickly.

It is important to remember in an emergency situation to try to keep calm and get to the nearest dentist or doctor immediately. 


Virtual Visits delivered by Teledentistry.com

Delta Dental of Iowa DWP, DWP Kids and Hawki members benefits include access to Teledentistry.com with no added cost. These virtual visits are a safe way to receive dental care and avoid the emergency room. Use virtual visits when you:

  • Have a dental emergency and do not have a regular dentist.
  • Need access to a dentist after hours if your dentist is not available.

Get started on your Teledentistry.com visit or call 866-302-0443. Have your DWP card or Medicaid ID number available. If you have additional questions, please see our FAQs

*Teledentistry.com services are only available to Delta Dental of Iowa DWP, DWP Kids and Hawki members.