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How do I track a member’s annual benefit maximum (ABM)?

  • For information regarding a member’s ABM accrual, information will be displayed on Dentist Connection under the “Benefit Level Information” section or you can call Delta Dental’s Customer Service Team at 1-888-472-2793. Providers can also call the Eligibility and Verification Information System (ELVS) Line at 1-800-338-7752 or view ABM information by accessing the ELVS web portal.
  • Benefit Level Information on the Dentist Connection will show the ABM dollar amount the member has used and the dollar amount remaining.

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